Shipping policy

Shipping Policy

Last updated: 16 June 2026

Thank you for shopping with us. Please read our shipping policy carefully to understand how we handle the delivery of your orders.

1. Shipping Services

We offer a range of tailored shipping services designed to meet the needs of our customers across the world:

  • United Kingdom (UK) — Standard and expedited domestic delivery options.
  • European Union (EU) — Reliable international shipping across all EU member states.
  • International — Worldwide delivery to a broad range of countries and territories.
  • Personal Delivery — For select luxury goods, we may offer a white-glove personal delivery service depending on the item and destination. This service is available at our discretion and will be communicated at the time of purchase.

2. Shipping Costs

Shipping fees are the responsibility of the buyer unless explicitly stated otherwise at the time of purchase. Any applicable shipping costs will be clearly presented during the checkout process before payment is confirmed.

Exceptions may apply in the following circumstances:

  • Promotional offers where free shipping is advertised.
  • Orders where complimentary delivery has been agreed in writing.
  • Personal delivery arrangements for luxury items, where costs may be handled differently — details will be provided on a case-by-case basis.

3. Estimated Delivery Times

Delivery timescales vary depending on the destination and the shipping method selected. Estimated timeframes will be provided at checkout. Please note that these are estimates only and are not guaranteed, particularly for international shipments which may be subject to customs clearance delays.

4. Customs & Import Duties

For international orders outside the UK, customers are responsible for any customs duties, import taxes, or additional fees levied by the destination country. These charges are not included in the purchase price or shipping cost and are outside our control.

5. Risk & Liability

Risk of loss or damage to goods passes to the buyer upon dispatch, except where we arrange personal delivery, in which case risk passes upon successful handover. We strongly recommend ensuring high-value items are adequately insured during transit.

6. Contact Us

If you have any questions regarding your shipment or this policy, please do not hesitate to get in touch with our team. We are committed to ensuring your order arrives safely and on time.


This policy is subject to change without notice. Please check back regularly for updates.